Diploma in human resource management has been designed to provide learners with a flexible, relevant course to gain knowledge and understanding about the structure, values and behaviours of organisations and the management of people.
Successful completion of this qualification will equip learners with the underpinning knowledge and skills required to succeed in employment
Topic Must Cover
- Staffing
- Steps of staffing
- Types of employment
- Manpower planning
- Recruitment
- Stages of recruitment
- Source of recruitment (internal & external)
- Selection (shortlisting & interviewing
- Training and development
- Training methods (Induction training, On the job training ,Off the job training )
- Training in health and safety
- Benefits of training
- Limitations of training
- Motivation in the work place and its importance
- Herzberg two factor theory of motivation
- Maslow’s Need Hierarchy Theory
- Taylor’s theory of scientific management
- Methods of motivation at work
- Remuneration (time rates, piece rates, PRP/performance related pay, Bonus payment, commission)
- Promotion
- Fringe benefits
- Job rotation and job enrichment
- autonomy
- Communication and organizational structure
- Internal and External communication
- Formal and Informal Communication
- Importance of good communication in business
- methods of communication (face to face, written, electronic communications)
- employee roles and responsibilities ( directors, managers, supervisors, operatives, general staff, professional staff)
- features of organizational structure ( chain of command, span of control)
- structure of organization ( functional structure and divisional structure)
- Delegation of authority
- Centralisation and decentralisation
- departments and departmental functions (human resource department, Marketing department, finance department, production department)
- relationships and interdependence between departments
- SAP HCM
- Advanced Excel
Assessment Method
3 hour written exam
Guided learning hours
120 hours
Qualification Number
4001/4002/07
Pass Grade
50% pass, 60 % merit, 80 % distinction