Certified Human Resources Manager (CHRM)
This Certified Human Resources Manager (CHRM) Certification will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity issues, compensation, and discipline).
Module 1 – Employee Dispute Resolution
1) What is Peer Review?
2) Initiating the Process
3) The Peer Review Panel
4) Asking Questions
5) The Peer Review Process
Module 2 – Talent Management
1) Talent management
2) Creating a talent management plan
3) Competency-based programs
4) Identifying talent
5) Conducting talent assessments
6) Keeping people interested
7) Talent review meetings
8) Compensation and benefits
9) Communicating with high potentials
10) Development strategies
11) Fostering engagement
12) Evaluating the plan
Module 3 – Performance Reviews
1) Common errors and solutions
2) Types of performance reviews
3) The performance management process
4) Setting standards and goals
5) Creating a performance development plan
6) Feedback and communication skills
7) Accepting criticism
8) Appraisal preparation
9) Planning and conducting the interview
10) Coaching and maintaining performance
11) Terminating an employee
12) Performance management checklists
EXAM PATTERN:
WRITTEN EXAM
80% THEORY 20% INTERNALS
GRADE:
50%- Pass
60%- Merit
80%- Distinction